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Back to featured experiencePROFESSIONAL JOURNEY

My professional journey

Seven real roles across brand management, retail, healthcare, events and logistics. Project-based freelance assignments may overlap with other work.

  1. 2026

    DÉA Sabores e Congelados

    Most recent

    Brand Development & Digital Operations

    September 2026 — presentJaboatão dos Guararapes, PE, BrazilHybrid

    Developing the family brand’s identity and digital presence, connecting communication, customer service and sales organization.

    KEY CONTRIBUTIONS
    • Developed the brand identity and established its digital presence.
    • Created and managed Instagram and WhatsApp Business accounts.
    • Planned and produced promotional content and digital marketing materials.
    • Handled customer inquiries, sales and order processing.
    • Supported pricing through cost analysis and profit-margin calculations.
    • Coordinated customer communication and order organization.
    • Contributed to everyday business operations and commercial decisions.
    Actual DÉA Sabores e Congelados soup container
    Brand developmentDigital operationsCustomer service

  2. AUTHENTICFEET

    Sales Associate / Customer Service & Inventory Support

    June 2026 — September 2026Recife, PE, BrazilOn-site

    Retail customer service and sales, supporting inventory and store operations.

    KEY CONTRIBUTIONS
    • Assisted customers with product information and purchasing decisions.
    • Supported sales activities and delivered personalized customer service.
    • Organized merchandise, replenished stock and maintained store presentation.
    • Assisted with inventory control and stockroom organization.
    • Collaborated with colleagues on daily store operations and customer satisfaction.
    AUTHENTICFEET store frontage; supplied contextual photo
    Retail salesCustomer serviceInventory
  3. 2025

    Clínica de Reabilitação Recanto

    Rehabilitation Center Monitor / Operations Support

    September 2025 — January 2026Igarassu, PE, BrazilOn-site

    Monitoring patients’ routines and activities, supporting the team, operational organization and interpersonal communication.

    KEY CONTRIBUTIONS
    • Monitored and supported patients during daily activities and established routines.
    • Assisted the team with operational and organizational tasks.
    • Helped maintain an organized, structured and respectful environment.
    • Communicated with patients and staff to support daily activities.
    • Developed interpersonal communication, responsibility and adaptability.
    Outdoor courtyard and pool in supplied Recanto contextual image
    Patient monitoringDaily routinesCommunication
  4. 2023

    Alumifont

    Inventory & Logistics Assistant | Warehouse Operations

    June 2023 — September 2025Cabo de Santo Agostinho, PE, BrazilOn-site

    Inventory organization, order picking and preparation, material handling, loading and unloading, and support for logistics operations.

    KEY CONTRIBUTIONS
    • Handled, lifted and organized aluminum sheets and other heavy materials.
    • Picked and prepared aluminum products according to customer orders.
    • Loaded and unloaded trucks and positioned materials for transport.
    • Assisted with storage, warehouse organization and inventory activities.
    • Supported customer service, sales operations and daily logistics.
    • Collaborated with the team to prepare and handle orders efficiently.
    Aluminum profiles; illustrative industry photograph
    WarehouseOrder fulfillmentInventory

  5. Box167 Lava Jato e Estética Automotiva

    Customer Service & Operations Assistant

    March 2023 — June 2023Jaboatão dos Guararapes, PE, BrazilOn-site

    Customer service, sales and operations support, moving customers’ vehicles and organizing daily activities.

    KEY CONTRIBUTIONS
    • Welcomed customers and explained available services.
    • Supported customer service, sales and daily business operations.
    • Operated and maneuvered customer vehicles between service areas and parking.
    • Occasionally delivered cleaned vehicles to customers' homes.
    • Helped organize the workplace and operational tasks.
    • Worked with the team to ensure efficient service delivery.
    • Developed communication, responsibility and attention to detail.
    Sports car in a detailing studio; editorial illustration, not a verified BOX167 facility
    Customer serviceVehicle handlingOperations

  6. Agência Amarelo

    Event Promoter & Brand Activation Freelancer

    January 2023 — March 2025Recife, PE, BrazilFreelance · on-site events

    Project-based freelance work at promotional events and marketing campaigns, representing brands, interacting with consumers and supporting event operations. The period does not represent continuous full-time employment.

    KEY CONTRIBUTIONS
    • Participated in short-term promotional assignments and event projects.
    • Represented brands and supported promotional activities during events.
    • Interacted with attendees and explained products, services and campaigns.
    • Supported on-site event operations and brand activation initiatives.
    • Collaborated with event teams on organized execution of assigned tasks.
    • Developed communication, adaptability and teamwork across assignments.
    Illuminated event hall; supplied contextual photograph
    Brand promotionEventsCustomer engagement
  7. 2021

    Sirius Energia Solar

    Logistics & Operations

    January 2021 — March 2023Pernambuco, BrazilHybrid

    Administrative support, logistics, inventory control, order tracking, contact with suppliers and distributors, and organizing information in spreadsheets.

    KEY CONTRIBUTIONS
    • Managed order tracking spreadsheets and supported administrative processes remotely.
    • Communicated with suppliers and distributors to coordinate solar kit materials.
    • Monitored purchase orders, supplier delivery times and material availability.
    • Assisted with organizing, preparing and assembling customer solar kits.
    • Performed weekly inventory checks and monitored warehouse stock levels.
    • Reported shortages and material replenishment needs to management.
    • Collaborated with the team on procurement, logistics and operational workflows.
    Solar panels at sunset; illustrative industry photograph
    ProcurementInventoryLogistics
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LET’S CONNECT

A good conversation can
open new doors.

Seeking remote opportunities in applied AI, prompt design, AI training and response evaluation, drawing on a background in operations, customer service and digital brand management. Reach out through your preferred channel.

E-mailPrimary professional contactpedrobarroscnc@gmail.comLinkedInBackground and connectionsGitHubCode and projectsWhatsAppDirect conversation